The domain name disc-certification.com (hereinafter referred to as “Website”) is owned by M/S Citrus Solutions, a proprietorship firm with its registered office at D 303 SJR Equinox Electronic City Phase 1 Bangalore 560 100, India (hereinafter referred to as “Citrus Solutions”).
1. Privacy Policy

We value your privacy. All personal information collected will be retained by Citrus Solutions to enable us to serve you better. This information will not be shared with 3rd parties, unless required by law. Our website may contain links to other websites. We do not take responsibility for their privacy policy. Please note that we do not retain your payment details for security reasons. You will be required to input payment details afresh, each time you wish to make a purchase.

2. Ordering and Shipping Policy
Facilitation kits are usually shipped within 7 business days of receiving the confirmed ordered. Online products are NOT “shipped” but are delivered via email. The email includes a unique coded link to your assessment. You are responsible for software and computer knowledge, capability, and compatibility, including (but not limited to) appropriate ISP and email accounts, for electronic, email, and online reports and products. Such products delivered electronically require a Customer Service Representative to issue a code, add credits, or set up an account. Therefore delivery of these products and services is limited to business hours. Orders received after business hours will be processed and fulfilled within 24 hours of order receipt.
3. Refund and Cancellation Policy
Due to the nature of our products and services, orders cannot be cancelled or changed once they are placed. All paper profiles, kits, electronic products, supplies, and all materials, products, or services on this website, including pack, email, or electronic files and reports, are NOT REFUNDABLE. ORDER CAREFULLY! ALL SALES ARE FINAL. Furthermore, we as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.